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CallXpress Speech Server, powered by Seneca®, offers speech-enabled connectivity tools to CallXpress Unified Communications. Using sophisticated voice recognition technology, Seneca provides speech access for a business or organization's communication infrastructure and real-time call connectivity. It also offers hands-free mobile management of telephone calls, e-mail and fax messages, maximizing employee productivity.
Via voice commands, callers may direct Seneca to locate an employee, call another contact or leave a message—all in one call. Employees, on the other hand, may set Seneca to redirect calls from the office to any alternative location. As a result, more connections are completed more quickly whether users are in the office or on the road.
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