Phonextra :: Case Studies

SMALL BUSINESS SOLUTIONS

Small and medium businesses are under competitive pressures, looking to contain costs and transform their business processes for more efficient operations. But these firms don't always have the resources or expertise to deploy complex, enterprise-size solutions.

Phonextra brings converged network solutions within easy reach of smaller businesses. These integrated solutions provide voice and data products which enable secure remote access and efficient centralized management of information resources. Additional application solutions provide similar process ehancements afforded larger business enterprises in contact center, voice messaging, and conferencing capabilites.

Phonextra can combine voice and data products with financing options, applications, services, and training to support the implementation of converged network solutions specifically tailored to meet the unique needs of smaller businesses.

Avaya IP Office

Avaya IP Office is an all-in-one solution specially designed to meet the communications challenges facing small and medium sized businesses. Due to its modular design, the solution can scale from 2 to 360 extensions to meet the needs of home offices, standalone businesses, and networked branch and head offices.

Total voice and data communication solution for small and mid-sized businesses
Functions as a traditional phone system or an IP Telephony Server
Supports both single locations and multi-site networks
Basic call center and voice messaging capabilities are built-in
Scalable as business needs grow

PARTNER® Advanced Communications System

Reliability, simplicity, a large selection of advanced telephony features, and converged communications through "business ready" digital subscriber lines (DSLs) or fractional T1 make the PARTNER® Advanced Communications System ideal for small growing businesses. This system is designed to help meet the complex business needs facing small enterprises today-with room for growth to meet future needs.

Converged Voice and High Speed Broadband Internet Access for cost effective e-mail, access to information, and support for eBusiness solutions
T1 Module
Mobility

MERLIN MAGIX® Integrated System

The Avaya MERLIN MAGIX® Integrated System is a public branch exchange (PBX) with a built-in ability to emulate a traditional key system. The system uses a single platform to deliver key communications capabilities - from basic voice to Internet access - making it highly cost-effective and easy to install, service, maintain, and grow.

Businesses can easily enhance their MERLIN MAGIX Integrated System by adding any of a growing number of e-business, customer service, or computer telephony integration (CTI) applications
Full communications capabilities via the phone, Web, video, or e-mail.
The MERLIN MAGIX® Integrated System supports up to 80 lines and 200 extensions.
Integrated Network Access